Some of the hardest problems of the workplace are the hardest to talk about. Conversations about crises of diversity and negotiation, for example, rarely address their roots. It’s no wonder that existing solutions are often only cosmetic: Speak up for yourself. Try to be more diverse. Lean in.
We launched The Hustle Lab to investigate unseen problems. Convening workers in structured small-group discussions—our ‘labs’—we explore issues ranging from declining salary transparency to superficial commitments to diversity. Our goal is to unearth solutions.
The findings from our labs are only one part of our process. Another is turning those lessons into practical and accessible advice for everyone — not just individuals, but also institutions and structures that underpin them.